Privacy Policy

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Last updated: January, 7, 2026

NewGreen Property Services Inc. (“NewGreen”, “we”, “us”, “our”) is committed to respecting your privacy and protecting your personal information.

This Privacy Policy explains how we collect, use, and disclose personal information when you use our website (the “Site”) or contact us. It does not replace any privacy terms contained in property management agreements, leases, or other contracts you may have with us.

Note: This is a general summary only and not legal advice.

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1. What information we collect

The information we collect depends on how you interact with us. For example, we may collect:

• Contact information – such as your name, email address, phone number, and mailing address when you contact us or fill out a form.

• Property-related information – details about the property you own, manage, or are interested in.

• Application or inquiry information – if you inquire about a rental or service, we may collect information you choose to provide (e.g., preferred move-in date, general details about your situation).

• Website usage information – such as your IP address, browser type, pages visited, and the date and time of your visit. This may be collected through cookies or similar technologies.

We aim to collect only the information that is reasonably necessary for the purposes described in this Policy.

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2. How we use personal information

We may use personal information for purposes such as:

• Responding to your inquiries and communicating with you.

• Providing property management, leasing, or consulting services you request.

• Sharing information about available listings or services that may be relevant to you.

• Operating, maintaining, and improving the Site.

• Meeting our legal and regulatory obligations.

We do not sell your personal information.

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3. When we share personal information

We may share personal information in limited circumstances, for example:

• With service providers who help us operate our business (such as property management software, email providers, payment processors, or IT support).

• With landlords, owners, tenants, or applicants where the information is reasonably necessary to provide property management or leasing services.

• Where required or permitted by law, such as in response to a legal request or to protect our rights, property, or safety.

We expect our service providers to protect personal information and use it only for the purposes for which it was provided.

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4. Cookies and website analytics

Our Site may use cookies or similar technologies to:

• Understand how visitors use the Site.

• Improve performance and user experience.

You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent. However, some parts of the Site may not function properly if cookies are disabled.

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5. How we protect personal information

We take reasonable steps to protect personal information in our possession from loss, misuse, and unauthorized access, disclosure, or alteration.

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

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6. How long we keep personal information

We retain personal information only as long as it is needed for the purposes described in this Policy, or as required by applicable laws and regulations, and then we securely destroy or anonymize it.

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7. Access, updates, and questions

Depending on applicable laws, you may have the right to:

• Request access to personal information we hold about you.

• Request corrections if you believe the information is inaccurate or incomplete.

To make a request or ask a question about this Policy, please contact us using the information below.

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8. Third-party sites and portals

Our Site may link to third-party websites or portals (such as owner or tenant portals). These sites are not controlled by NewGreen, and their privacy practices may differ from ours.

We encourage you to review the privacy policies of any third-party sites or services you use.

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9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page.

Your continued use of the Site after changes are posted means you acknowledge the updated Policy.

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10. Contact us

If you have any questions about this Privacy Policy or how we handle personal information, you can contact us at:

NewGreen Property Services Inc.
Email: info@newgreenpropertyservices.com
Ontario, Canada

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This page is provided for general informational purposes only and does not constitute legal advice. You should consult with a qualified legal professional regarding your specific situation.